Switchee Customer Return Request Form

Switchee Customer Return Request Form

Device Collection Limit: Please note that we can only collect a maximum of 30 devices in one request.
Customer Details:
Full Name*

First NameLast Name
Who is the Client/ Housing Association/Merchant?*
Collection Address*

Street Address

Street Address Line 2

CityCounty

Post code
E-mail*
example@example.com
Phone Number*

(+44)Phone Number
How many devices would you like to return? *
Number of devices
How many boxes will need to be collected?*
Number of Parcels we will be collecting
What are you Returning?*

Switchee Gen2 ThermostatMCO CO2- Multi sensorAeotec Energy MeterPower Supply Unit (PSU)Other(e.g Switchee HU or BRU)
Please enter all the GR codes of the devices you are returning*
Please note that not providing all the GR codes will cause significant delays in the processing time for these returns.
Additional Information:
Is there anything else you would like to add?
Where can we send any replacements?*
Delivery Address

Street Address

Street Address Line 2

CityCounty

Post Code
Delivery Contact details

First NameLast Name
Email
example@example.com
Phone Number

(+44)Phone Number
Would you like to get in touch with one of the Switchee Members?

YesNoMaybe
Customer Responsibility: Customers are responsible for the condition of the products until they are collected by the specific courier.

Return Processing Time: We aim to process your return within 10 working days of receiving the goods.
Should be Empty:

Customer Details: